Rogers Video is the largest Canadian-owned specialty video retailer in Canada, and the fifth largest video chain in North America. Although we're probably best known to many Canadians as their neighbourhood video store, we offer our customers a good deal more, especially with new services like Rogers Video Direct on-line DVD rental!
Rogers Video Direct has combined the in-store movie experience of our 300 Rogers Video locations nation-wide with an astounding home-delivery movie selection of over 55,000 titles (and growing daily), allowing our customers to choose movies they want to watch, when they want to watch them and when they want to return them.
We're proud to offer all Rogers customers the same friendly, customer service that our video customers have come to expect. We're also proud to offer our people rewarding career prospects within a dynamic, growing company that values and rewards leadership and commitment above all else.
A Rogers Video Direct Snapshot
Company Name:
Rogers Video, a division of Rogers Cable Communications Inc.
Company Vision:
The Experience Starts Here
Mission:
To Be Canada's First Choice in Home Entertainment and Communication Solutions
Head Office:
Unit # 100 10991 Shellbridge Way, Richmond, B.C. V6X 3C6
Telephone: (604) 270-9200
Web site address: www.rogers.com/video
Locations:
Over 300 stores located throughout British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Newfoundland and Labrador, and the Yukon Territory.
Distribution Centre: Calgary, Alberta
Regional Office: Toronto, Ontario
Employees:
Total Employees: 4,500
Richmond Head Office: 120
President and CEO:
Chuck van der Lee
Media Contact:
Sarah Good
Manager, Media & Community Relations
Email: harold.simons@rci.rogers.com
Awards
• Canadian Entertainment Network, Best Canadian DVD Retailer of the Year 2005 and Best Chain Rental Retailer 2005.
• Lotus Award 2004, Best Multi-media Campaign for the Rogers Video Indoor Games.
• Canadian Entertainment Network (CEN), Canadian Retailer of the Year 2004.
• British Columbia American Marketing Association "2002 BCAMA Marketer of the Year"
• Video Software Dealers Association (VSDA) "Retailer of the Year 2002" in the large chain category
• PNE Sponsor of the Year Award 2001
• Retail Council of Canada, "2001 Retail Marketing Award of the Year"
• Video Software Dealers Association (VSDA) "Canadian Retailer of the Year" in 1993, 1995, 1997.
• Premiere Magazine's "Canadian Retailer of the Year" in 1992, 1994, 1995, 1996, 1997.
Innovation
• First Canadian video retail chain to carry Digital Video Discs (DVD)
• www.rogers.com/video for up-to-date New Release schedules, detailed descriptions of over 25,000 DVD and VHS titles, New Release email Video Alerts, weekly top 10 lists, national and regional store promotions details
• Expanded product lines that includes Rogers Cable, Rogers Yahoo! Hi-Speed Internet, and Rogers Business Solutions, and Rogers Photo in select stores
• Rogers Wireless products in all stores
Product Offering
• On-line DVD rentals from a selection of over 55,000 titles
Public & Community Relations
• Rogers Video Jolly Trolley Program - There are 34 Rogers Video Jolly Trolleys in children’s hospitals and care facilities across the country. These trolleys are equipped with a Toshiba television, a Toshiba DVD/VHS player and a Nintendo Game Cube. They are stocked with an extensive library of family and children’s movies provided by Rogers Video’s studio partners for the enjoyment of children while they are convalescing.
• Pledge to Parents - The Pledge to Parents is found on the back of every one of our movie rental cases. This guide provides parents with an outline of the content and subject matter that is contained in the movie. Parents may also add restrictions to their customer account to ensure that their children rent parent-approved material.